Refund policy

Because Seller’s products are MADE TO ORDER, Seller does not accept returns, and no refunds are available. Notwithstanding the foregoing, if within 7 days of Buyer’s delivered order, Buyer discovers material defects in buttons, fasteners, stitching, or materials, it may submit an inquiry to Seller for verification; if Seller’s Quality Control team determines in its sole discretion that an item is indeed defective, Seller will offer an equitable resolution of the matter to Buyer.